Shipping and Returns Policies for Porsche Of The Village Online Webstore
Porsche of The Village Boutique and Accessories
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Porsche of The Village Boutique and Accessories Contact Information
4113 Plainville Road
Cincinnati, OH. 45227
Un
Phone: 800-648-4061
porscheaccessories@theautomile.com
Return Policy:
Returns are allowed for defective or damaged items only if the item is damaged upon arrival. Exchanges or refunds will be issued upon verification of claim. If you return an item that is not damaged or defective, we may credit your card for the selling price less a 20% restocking fee. Exchanges will be allowed for clothing sizes, if available, but customer is responsible for any incurred shipping costs. In the event that we are unable to exchange for a different size, we will offer store credit. Returns for all merchandise and parts must be received in original packaging and free of greasy fingerprints. Items must be able to be resold as brand new. There will be no refunds if these conditions are not met. If a damaged item is sent back without prior notification, we will not submit a refund. In order to return a product, customer must contact us at 800-648-4061 or email us within 10 days of receiving the item. Sending a product back not in the original packaging or without contacting us and your name, phone number and copy of receipt included in the return package may result in not being refunded. Returns and exchanges must be in the original packaging or we will not submit a refund. All shipments are insured. All freight claims for damaged packages must be settled with UPS before refunds or replacements will be issued.
  • **RETURNS MUST BE IN ORIGINAL PACKAGING OR YOU WILL NOT RECEIVE YOUR REFUND.***

Payment Policy:
We accept CREDIT CARD PAYMENTS ONLY at this time. If you need to pay with check or money order, contact us at 800-648-4061. We must collect 6.5% tax from OH buyers. We collect payment before we ship your order out. In the event that your item is not available, we will notify you and if we have already collected payment, we will void your payment or submit a refund. Please call if you have questions. 800-648-4061

Shipping Policy:
If customer purchases large, heavy tequipment which requires freight charges, we will be in touch with customer to compensate part of the freight cost, but we will not ship for free during 'Free Shipping' Promotions.

Buyer pays actual UPS shipping rates. UPS shipping days are Monday through Friday -- they do not deliver or run on Saturdays and Sundays. WE SHIP WITHIN THE USA (50 STATES) ONLY. This means NO international shipping and NO U.S. provinces. Also, UPS will not deliver to an APO, FPO or PO box. Please call if you are military overseas. Hawaii buyers will have to pay cost of UPS Air. and while UPS now offers Ground shipping to parts of Alaska, it is still quite expensive. After your item is shipped, you will be able to log into our site at http://shop.beechmontporsche.com/customer_main.cgis and view full tracking information.

IF YOU ARE AN EBAY AUCTION WINNER, YOUR ITEM IS IN STOCK AND WILL SHIP WITHIN 48 HOURS.

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